ACE Principles and How the Principles if Used Properly can Positively Assignment

ACE Principles and How the Principles if Used Properly can Positively Affect Quality in an Organizations Products and Services - Assignment Example In this system, there would be a built-in process of integration of various functional areas of an organization to the quality processes and systems. The principle of internal marketing emphasizes on achieving motivation of the employees through appropriate training, support, and reward systems, so the service to the external customers becomes very satisfactory. Kotler indicated that the principles of internal marketing look forward to accomplish the highest degree of customer satisfaction possible, and it is only possible through employees delivering quality service. The philosophy of total quality management takes the approach of integration of all functions and processes across the organization to achieve continuous improvement of quality. It has been indicated that the total quality management is a process of integrated functions within an organization in order to achieve continuous improvement of quality and services, where customer focus, defect prevention, performance measurem ent, and continuous improvement are inherent.It has been indicated that enhancement of organizational performance is actually closely related to the soft aspects of quality management practices... Thus it is an important question what would be the ideal parameters and indicators of employee performance which can generate customer satisfaction and at the same time maintains quality. It has been demonstrated that a system approach for operations may lead to this goal in the most efficient manner. This therefore involves a management approach to achieve quality where identification, understanding, and managing the interrelated processes as a system may contribute to the efficiency in achieving the objectives of the organization. In this manner, the management would involve integration and alignment of the processes that will best achieve the desired results. Ability to focus the effort on the key processes would generate confidence about effectiveness, efficiency, and effectiveness of the organization. If quality management means a system approach of operation of continual improvement, the system needs to be structured with the objectives of the organization in mind, and the processes must be aligned in the most effective and efficient way. It is also important that the system must demonstrate a universal understanding of the interrelations and interdependencies a mong the different processes within that system. A structured approach is indicated since it integrates the processes. The employees thus armed with a better understanding of the common objectives may develop a sense to eliminate the barriers in cross-functional areas, so there is a harmony between different roles and responsibilities. A system approach may also help developing a more comprehensive understanding of organizational capabilities, and thus a definition of specific activities within a system and its operations